Security for adults travelling alone and family groups

A safe and secure environment during a language exchange or language homestay is a primary concern for adults travelling alone or with their family group. Security is at the heart of what we do. Since 2007, we have been using a stringent validation process for all our hosts.

All our members have provided Lingoo with a copy of their identity documents and a proof of address. And for added security, no member can use our site without first being validated by a human being.

All members have created a detailed online profile, so you will be able to read all about your host, where they live and see each family member. Your partner member may also have an evaluation left by a previous guest.

Members also have the opportunity to create a detailed Credentials file (that you may request from any relevant member once you become a member yourself) giving more personal information about their lifestyle, qualifications, and so on.

We recommend that you spend time getting to know your partner member using our secure message system before making a booking. Read more about how we take care of your security here.