Safeguarding your stay
Lingoo provides a number of safeguards to protect both parties in the language exchange when reserving through our secure system. We protect your confidentiality through our secure messaging system, carry out stringent identity validation and provide a completed Contract containing all details of the agreement for each reservation.
This Contract can be used to prove the stay took place for insurance reasons and is highly important for under-age children or non-EU citizens, who may need to present this document to pass through border controls. Members reserving a language exchange stay outside of the online reservation system take considerable risks as they will not be covered by the security systems provided by Lingoo.