Maintaining your security as a host or guest on Lingoo
Lingoo provides a number of safeguards when booking through our secure system to protect both the Host and the Guest. For example, your deposit is held securely so that if you need to cancel your trip for any reason it will be refunded (you can read Lingoo’s cancellation policy here). We also protect your confidentiality through our secure messaging system, carry out stringent identity validation and provide a completed Contract containing all details of the agreement for each reservation. This Contract can be used to prove the stay took place for insurance reasons and is highly important for under-age children or non-EU citizens who may need to present this document to pass through border controls.
Members reserving a paid stay outside of the online reservation system take considerable risks as they will not be covered by the security systems provided by Lingoo.